Spot an eligible listing.

Not every piece is open to offers. Sellers opt in per listing, so look for the Make an offer button under the price on the product page. If you see it, you can negotiate.

• Sellers can set hidden auto-accept and auto-decline thresholds, so a strong offer can be accepted instantly and a wildly low one can be declined right away.
• If a piece is in someone's cart or already has active offers, a small signal above the buy buttons tells you. Move fast on warm pieces.

Make your offer.

Tap Make an offer to open the offer popup. Type your amount, and the form shows the list price and your discount so you can sanity-check before sending.

Add a note (optional, but it helps).

A short note gives the seller context: have you purchased from them before, do you have a deadline, are you a long-time follower? Polite notes meaningfully lift accept rates, and your note becomes the first message in a Pulseheaven conversation tied to this offer, so any reply lands in your inbox.

• Mention if you'd pay instantly. Sellers like deals that close fast.
• Skip the sob stories. Keep it human and one sentence.

The seller accepts, counters, or declines.

You'll see their response on the Offers tab and as an in-app notification. If they counter, you can come back with another counter, accept, or walk away. Every round is logged on a vertical timeline both sides can see.

• Walking away is fine. The thread closes cleanly and the seller is notified.

Every step has a 24-hour clock.

Both sides have 24 hours to respond at each step. Miss the window and the offer expires automatically. The countdown is visible on every offer card so nobody is left guessing.

Pay before the deal expires.

When an offer is accepted you get a checkout link with your price locked in. The payment window is also 24 hours. Pay within it or the accepted offer expires and the item goes back on sale.

• If you let an accepted offer expire without paying, it counts against your offer health badge and makes future sellers less likely to accept.

Your offer health badge follows you.

Sellers see a small reputation indicator next to your offer. Reliable buyers get more accepts; brand-new accounts and frequent non-payers carry softer signals so sellers can decide how strongly to engage.

• Paying accepted offers on time is the single biggest factor.
• Five or more completed purchases with zero unpaid offers earns Trusted buyer status.

Track the ship, then leave a review.

Once you've paid, the order moves into your Purchases tab. You'll see it update as the seller marks it shipped and the order completes. After that, a Leave a review link unlocks so you can rate the experience.